Performance Management

Why manage performance?

Because it makes financial sense! It can improve employee engagement, customer satisfaction, safety, and your business company reputation.

What if I don't ?

It can lead to poor morale, demotivated employees, reduced productivity, increased absence and staff turnover, and possibly expensive legal consequences.

Examples of poor performance

Not adhering to Company standards, policies or procedures, inaccuracy and lack of attention to detail, poor attitude towards management and colleagues, missing deadlines, lack of commitment, motivation and initiative.

Possible Causes

Not being shown correct procedures, lack of proper training, not knowing what’s expected, working under unreasonable pressure, following someone else’s bad example, personal problems.

Conducting a Performance Review

Prepare for the meeting. Specifically state the areas where the performance does not meet the required standard. Establish the reasons – discuss, listen, ask for ideas to solve the problem. Identify the next steps, agree an action plan and a review date. Then monitor and support the employee's progress.

Performance Management Skills

Performance management is easy to do badly – and done badly it can cause more damage to your business than if it is not done at all. Conversely, done well it can help transform a poorly performing workforce. If you’re at all unsure, ensure you do it well by obtaining professional advice and training. Mhl are experts in providing both of these to businesses of all sizes.

The above is intended to provide information of general interest about employment law but does not give legal advice.

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